Joel Uckelman on Mon, 20 Sep 2004 19:36:10 -0500 (CDT) |
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[s-d] Re: [s-b] W00t! |
Thus spake Daniel Lepage: > Guess what's back up and running... > > -- > Wonko Hey, everyone. Here's what happened: SBC is systematically incompetent. SBC botched my move order in such a way that was indistinguishable (for me) from everything working properly, and then decided to fix it by switching me to dynamic IPs without notifying me first. They don't have any method of correcting their errors other than starting the whole process over, which in this case means that they had to put in a completely new DSL order, with the accompanying wait. They even sent out a tech to my new apartment to do line tests, despite the fact that my DSL worked fine for two weeks---which fact should have obviated the need for such tests. I spent 11 hours on the phone to get this worked out with them. I would not put up with this if not for the fact that they have a near monopoly in Madison on what they're selling me, and I certainly don't intend to give them a dime for the installation fee. I've given some thought to taking them to small claims court if they won't waive the fees associated with this. If SBC were an individual and we were still in the 18th century, I'd probably challenge SBC to a duel. Anyway, I'm still waiting for SBC to reverse delegate my IP block in DNS, so your mileage may vary with receiving mail from the list. _______________________________________________ spoon-discuss mailing list spoon-discuss@xxxxxxxxx http://lists.ellipsis.cx/mailman/listinfo/spoon-discuss